Privacy Policy

At PTS Language Academy, we value your privacy. We have created this Privacy Policy to ensure the protection of your personal data and to safeguard your privacy. This policy details what information we collect, how we use, store, and protect it.

1. Information Collected

1.1. Personal Information

• First and Last Name: For identity verification and personalized service.
• Email Address: For account creation, password reset, and contact purposes.
• Phone Number: For emergency contact and customer support purposes.

1.2. Usage Information

• IP Address: For security and analytics purposes.
• Browser Type and Version: To improve website performance and user experience.
• Visit Duration and Pages: To understand user behavior and improve our services.

1.3. Cookies and Similar Technologies

• Cookies: Used to provide website functionality and enhance the user experience.
• Pixel Tags and Web Beacons: Used to measure and analyze advertising effectiveness.

2. Information Use

We may use the information we collect for various purposes:

• Service Delivery: Creating and managing user accounts.
• Personalization: Customizing content and ads based on user preferences.
• Customer Support: Answering your questions and resolving your issues.
• Marketing and Communications: Sending you promotional offers and updates.
• Legal Requirements: Complying with legal obligations and resolving disputes.

3. Information Sharing

We do not share your personal information with third parties without your consent, but we may do so in the following situations:

• Service Providers: Trusted third parties with whom we partner to provide our Services (e.g., payment processors, data analytics providers).
• Legal Obligations: To respond to subpoenas, legal processes, or other legal requirements.
• Business Transfers: Your personal information may be transferred in the event of a merger, acquisition, or asset sale.

4. Information Security

We take appropriate technical and administrative security measures to protect your personal data:

• Encryption: We use advanced encryption technologies to ensure the security of your data.
• Access Controls: We ensure that only authorized personnel have access to personal data.
• Security Audits: We conduct regular audits to detect and prevent security vulnerabilities.

Your personal data will be processed in accordance with Kvkk page.

5. Cookies and Similar Technologies

Our website uses cookies to improve user experience and for analytics:

• Types of Cookies: Essential cookies, performance cookies, functional cookies, and targeting cookies.
• Cookie Management: You can manage or delete cookies using your browser settings. Disabling cookies may cause some features of our website to not function properly.

6. Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to access and obtain a copy of your personal information.
• Right of Rectification: The right to request the rectification of inaccurate or incomplete information.
• Right of Erasure: The right to request the erasure of your personal information in certain circumstances.
• Right to Restrict Processing: The right to restrict the processing of your personal data under certain conditions.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another data controller.
• Right to Object: The right to object to the processing of your personal data in certain circumstances.

7. Policy Updates

We may update our Privacy Policy from time to time. When any changes are made, the updated policy will be posted on our website, and the changes will become effective.

8. Children's Privacy

We do not knowingly collect personal information directly from children under the age of 13.

Students under the age of 13 may only use our services with the involvement and consent of a parent or legal guardian. Any registration or communication on behalf of a child under 13 must be completed by a parent or legal guardian.

If we become aware that personal information has been provided directly by a child under 13 without parental consent, we will take steps to remove such information.

Parents or legal guardians may contact us at info@ptslanguageacademy.com regarding their child's information.

9. Contact Us

If you have questions, concerns, or requests regarding our privacy policy, you can contact us using the contact information below:

Email: info@ptslanguageacademy.com
Phone: +90 8503770745